Privacy Principles

All services provided in our store belong to the Turkish Phone company registered at www.turktelefon.com and are operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what manner the personal data collected is collected, and how and in what manner this data is protected.

Members provide certain personal information about themselves upon membership or by filling out various forms and surveys on our store.
(such as name, surname, company information, telephone number, address, or email addresses) are collected by our store as per the nature of the business.

Our company may send campaign information, updates on new products, and promotional offers to its customers and members from time to time.
Our members can specify their preference to receive these notifications when they sign up, and can later change this setting in their account information section, or
update their notification preferences via the link contained in the messages sent to them.

During the approval process conducted through our store or via email, personal information electronically submitted to us by our members will not be shared with third parties beyond the purposes and scope specified in the "User Agreement".

In order to identify system-related issues and resolve potential disputes promptly, our company may record and use its members' IP addresses.
IP addresses may also be used for the purpose of conducting general demographic analyses.

Our company may use the information requested or provided by the user for statistical evaluation, database creation, and market research without revealing the user's identity.

Our company undertakes to keep confidential information strictly private and confidential, and to take all necessary technical and administrative measures to protect and maintain confidentiality.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders making purchases.
Your credit card information is never stored in our system.

During payment transactions, the credit card information used is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank.
Your card information cannot be viewed or recorded by our company.

For online orders placed with a credit card, the reliability of payment/billing/delivery information can be verified to prevent credit card fraud.
In cases where deemed necessary, contact may be made with the customer or the bank.

SECURITY OF CREDIT CARD INFORMATION TRANSMITTED VIA MAIL ORDER

Credit card information transmitted via mail order method is stored in accordance with privacy principles,
it is retained for 60 days and subsequently destroyed.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may contain links to third-party websites.
Our company is not responsible for the privacy practices of these sites.
Our privacy policy applies only to www.turktelefon.com.

EXCEPTIONAL CIRCUMSTANCES

User information may be shared with third parties in the following cases:

Legal obligations
Fulfillment of contractual obligations
Requests from authorized judicial or administrative authorities
Protection of the rights and security of users

EMAIL SECURITY

Credit card information or passwords should not be shared in emails sent to our customer service.
The security of information transmitted via emails cannot be guaranteed.

BROWSER COOKIES

Our store may use cookies to improve the user experience.
Users can change their cookie preferences from their browser settings.

Our company reserves the right to update the provisions of the privacy policy at any time.
Changes take effect on the date of publication.

For any questions or suggestions regarding our privacy policy,
You can contact us at info@turktelefon.com.

Company Name: Türk Telefon
Address: Halil Rıfat Paşa Neighborhood, Perpa Trade Center, B Block, Floor: 13, No: 2275, Okmeydanı, 34384 Şişli / Istanbul
Email: info@turktelefon.com
Phone: +90 (850) 840 78 80

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