Delivery Information

All products you purchase will be delivered to the cargo company within "1 Business Day".

In case of delays due to high volume or other reasons, the cargo process may take longer.
Our company cannot be held responsible for delivery issues caused by the cargo company.

During all notification processes, our customers will be contacted via the contact information they provided when placing their order.
Therefore, it is important that your information is complete and accurate.

Delivery is not available on public holidays and weekends.

All of the products you select will be delivered to your address by the cargo companies with which we have a contract.

Notifications regarding your purchases will be sent to you via the email address you provided.

www.turktelefon.com is an online shopping website.
It allows multiple customers to make purchases simultaneously.
It is possible for visitors to order the same product, and therefore stock levels may change instantly.

If the product you have ordered is out of stock due to any reason,
you will definitely be informed.

For orders you have paid for via our website,
In case the product is not in stock, there is a waiting period of at least 1 (four) day and at most 3 (thirty) days.
Our company will handle the procurement and delivery of your order with care within this period.
For products that cannot be delivered to the consumer within the specified timeframe,
the consumer's payment will be refunded to them.

In the event that your order is delivered to the cargo company,
the "Cargo Tracking Number" information for your order will be provided.
it is shared with your defined e-mail address that you shared when creating your order.

(Delivery of the Cargo Tracking Number to us by the cargo company with which we are contracted
it can take "1 day". In such cases, even if your order is shipped on the same day,
your shipping tracking number may be shared with you the next day.)

Once the "Shipping Tracking Number" is provided to you,
to avoid any delays in the delivery of your order,
you can contact the relevant cargo company to inquire about your shipment.